Overview
We want you to be happy with your purchase. If you’re not completely satisfied, we accept returns within 30 days of the delivery date, under the conditions below.
Return Eligibility
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. Returns requested more than 30 days after delivery cannot be accepted.
How to Start a Return
Email us at [email protected] with your order number and the reason for your return. We’ll confirm your return and provide next steps.
Refunds
Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method, typically within 5-7 business days.
Return Shipping
Unless the item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs. If your item arrived damaged, defective, or was the wrong item, contact us and we’ll cover the cost of resolving it.
Damaged or Defective Items
If your item arrives damaged or defective, email us at [email protected] with your order number and a photo of the item within a few days of delivery, and we’ll arrange a replacement or refund at no extra cost to you.
Exchanges
We currently handle exchanges by processing a return and placing a new order for the item you’d like instead. Contact us at [email protected] to arrange this.
Questions
If you have any questions about our return policy, contact us at [email protected].